It’s about complexity.
As synthetised by Stacey, a perfect plan can only address a situation where response to your actions remain predictable. Beyond this level of complexity, there comes the dance. And that’s exactly where we are.
3 key factor comes to my mind that makes transforming an organisation too complex for pre-planning / pre-designed approach.
Your organisation will evolve all along
After your first step, the organisation has already evolved to something new. Mindsets have changed, new habits have formed, structure and processes have been changed. Heck, even people will change. It’s already a new territory, and many other steps are due.
Your organisation will react to the change
Your organisation is a living being. Every single individual, every team, every division, branch has their own context, processes and personalities, each one will respond differently. Some changes will be easy here, while extremely difficult there. Variants will appear.
This can’t be predicted.
Some fundamentals will be rocked: culture, beliefs, habits
You are going through an approach that challenges how people work together, how your organisation is structured, and how you do business. I can’t enumerate how many aspects of a business is touched, and I’m discovering new ones with my clients as we go. And so will you.
So what do you need instead of a plan? You need a vision and a strategy, and a system.
Also, you can call me 🙂